If non-administrators experience long load times after the initial logon to RWW (in particular, the screen may hang at "Loading..."), then it's possible that you have a non-responsive or offline Terminal Server in application mode somewhere on your network, and the RWW application is trying to locate it. Common causes of this include: > The Terminal Server no longer exists but traces of it still remain in Active Directory. > The Terminal Server is powered off. You can work around this by modifying a Registry key on the SBS: HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusinessServer\RemoteUserPortal\KWLinks The AppTS key probably has a value of 1. If so, then set it to 0 and logon to RWW again using a non-administrative account. Problem resolved? Special thanks to Susan Bradley (SBS MVP) for pointing me toward http://blogs.technet.com/edwalt/archive/2006/12/29/when-a-user-logs-onto-rww-the-screen-hangs-at-loading.aspx for the root cause of the problem.